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Refund Policy

Refund & Cancellation Policy

We offer a flexible cancellation policy to give you peace of mind when booking with us.

  • Free Cancellation: You can cancel your booking up to 1 day (24 hours) before the departure time and receive a full refund.

  • Late Cancellation: Cancellations made less than 24 hours before departure are not eligible for a refund.

  • Bank Fees: Please note that bank transfer or payment processing fees (if any) are non-refundable.

  • Force Majeure: In case of unforeseen events such as accidents, natural disasters, storms, or government restrictions, you will still be eligible for a full refund, even if the cancellation occurs within 24 hours of departure.

All refunds will be processed through the same payment method used at the time of booking.

Contact us:

            +84 986 973 614

              +84 362 528 312

               Whatsapp

Company: Travel Holic Tourism

Registration ID: 0110789732

A70-TT3A, Van Quan, Ha Dong, Hanoi

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